Insights · Casco and other covers

Unknown at-fault driver: whose loss is it, and which policy applies?

A sideswiped door in a car park, a hit-and-run collision – both share the same feature: there is an at-fault driver, they just haven't been found. Many people put their trust in "the compulsory insurance" at this point – yet the MTPL (compulsory motor third-party liability) system typically offers no solution for damage to your own car when the culprit is unknown. The real protection here is casco.

In brief:
  • With an unknown at-fault driver, there is typically no MTPL route for damage to your own car – without the at-fault driver's insurer, there is no one to charge it to.
  • Casco's collision cover pays out even in this situation – subject to the deductible, through the usual process.
  • An investigation at the scene (cameras, witnesses, a paint trace) sometimes tracks down the culprit – in which case the case then turns towards MTPL.

Why isn't this the MTPL system's territory?

MTPL is built on liability: the at-fault driver's insurer pays. If the at-fault driver is unknown, there is no insurer to charge the damage to – and the role of the industry's compensation fund in this area typically focuses on serious cases involving personal injury; kotelezo.biz covers the details. The practical lesson: if you want this parking-and-hit-and-run risk covered, that's an argument for casco – especially for those who park on the street.

The casco route: what can you expect?

Casco reimburses damage to your own car WITHOUT knowing who caused it – under the rules of the collision cover, less the deductible. The process is the usual one: documentation, reporting via the insurer's claims line, inspection – the article on parking damage details what to do at the scene. Two things to weigh up: the deductible (for a small claim, the question of the minimum amount) and the effect on your claims history – it's worth getting a clear picture of both at the start of the case.

If the culprit is found after all

Camera footage, a witness, the outcome of a police investigation – if the at-fault driver later becomes known, the case can turn around: your damage can then be claimed against the at-fault driver's MTPL, and if casco has already paid out, a recourse claim between the insurers settles matters behind the scenes – your deductible may also be refunded, depending on the policy. That's why it pays to be thorough at the scene: every piece of evidence increases the chance that the loss ends up exactly where it belongs – with the person who caused it.

Been hit and left, or had your car scratched? Let's work out the best route for your case. book a free 20-minute consultation →

This article is for information purposes only, contains general information and does not constitute an offer or insurance advice. The exact content of insurance contracts is defined by the insurers' terms and conditions in force.

Related articles

Let's talk through in 20 minutes what's right for your car.

Free of charge, no obligation – by the end you will see your options and the next step clearly.

Book an appointment